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Privacy Policy

 

Privacy Policy

Effective Date: [3-11-2025]

Heather Rosewood and The Rosewood Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting it.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or receive communications from us.

By using our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information from you when you interact with our website, purchase our services, subscribe to our email or SMS lists, or otherwise engage with us. This includes:

  • Personal Information: Name, email address, phone number, mailing address, payment details, and other details you voluntarily provide.
  • Non-Personal Information: Browser type, IP address, device information, and usage data collected through cookies and analytics tools.
  • SMS and Email Communication Data: If you opt in to receive SMS or email communications, we collect your phone number or email address and your interaction with our messages (e.g., open rates, response actions).

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our services.
  • Send marketing emails and SMS messages (if you have opted in).
  • Process transactions and provide customer support.
  • Conduct analytics to improve user experience.
  • Comply with legal obligations.

3. Email & SMS Marketing (Consent & Compliance)

A. Email Communications

  • We send promotional emails only to users who have opted in.
  • You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
  • We comply with the CAN-SPAM Act, which ensures that marketing emails:
    • Do not use misleading subject lines.
    • Clearly identify the sender.
    • Include our contact information.
    • Provide a simple opt-out option.

B. SMS Text Messaging

  • We send SMS messages only to users who have explicitly opted in (e.g., by signing up on our website or checking an opt-in box).
  • We comply with the Telephone Consumer Protection Act (TCPA) and the CTIA Guidelines, which require:
    • Clear opt-in consent before sending messages.
    • An easy way to opt-out (reply STOP to unsubscribe).
    • No excessive or spam-like messages.
  • Message frequency may vary, and standard messaging/data rates may apply per your mobile carrier.

Your Consent: By providing your phone number and opting in, you agree to receive SMS messages from us. You can opt-out at any time by replying STOP to any message.

4. Data Sharing & Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

However, we may share your data with trusted service providers that help us run our business, such as:

  • Email & SMS platforms (e.g., Mailchimp, Klaviyo, Twilio)
  • Payment processors (e.g., Stripe, PayPal)
  • Analytics services (e.g., Google Analytics, Meta Pixel)

These providers are bound by contracts that require them to keep your data secure and not use it for their own marketing.

We may also disclose personal information when required by law, such as in response to a subpoena or government request.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

A. U.S. Privacy Rights (CCPA – California Residents)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you.
  • Request deletion of your personal data (with some legal exceptions).
  • Opt-out of any sale of personal data (we do not sell data).
  • Non-discrimination, meaning we will not deny you services for exercising your rights.

To exercise your rights, contact us at [Your Email Address].

B. GDPR & UK Data Protection Rights (EU & UK Users)

If you are in the EEA or UK, you have the right to:

  • Access and request a copy of your personal data.
  • Correct or update inaccurate information.
  • Request deletion of your data (in certain circumstances).
  • Restrict or object to processing of your data.
  • Data portability, allowing you to transfer data elsewhere.
  • Withdraw consent at any time if we rely on consent for processing.

If you wish to exercise any of these rights, email us at [Your Email Address].

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure. You are responsible for safeguarding your login credentials.

7. International Data Transfers

Our services are operated in the United States, and by using our website, you acknowledge that your personal information may be transferred and stored in the U.S., where privacy laws may differ from those in your country.

For EU & UK users, we rely on Standard Contractual Clauses (SCCs) and other legal mechanisms to ensure compliance with GDPR.

8. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to enhance user experience and marketing performance.

  • You can manage cookie preferences via your browser settings.
  • We honor Do Not Track (DNT) signals where applicable.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will delete it.

10. Updates to This Privacy Policy

We may update this policy periodically. Changes take effect when posted on our website. We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Heather Rosewood 

8051 N. Tamiami Trail STE E6
Sarasota, FL 34243

[email protected]
904-497-4987

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